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Frequently Asked Questions
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- What is my order's shipping status?
Click here to look up your order and see the shipping status.
Read more - Can I change my shipping address?
Unfortunately, you cannot change your shipping address after you submit your order. Orders with phys...
Read more - Can I change my shipping method?
Unfortunately, you cannot change your shipping method after you submit your order. Orders with physi...
Read more - When will my backorder ship?
Although we try to maintain inventory of all products in the warehouse, occasionally an item will be...
Read more - Do you ship to my country?
You can find a list of countries we are able to ship to displayed in the shopping cart during the pu...
Read more - List of affected postal codes and products
List of products contain with battery: 1. 99H12208-00: VIVE Power Bank (21W)2. 99H12237-00: VIVE ...
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